Customer Success Engineer
QMENTA was founded to empower the breakthroughs that will ultimately make brain diseases a thing of the past. We deliver on our vision by serving as the indispensable hub for data, tools, and expertise that accelerates the understanding, diagnosis and treatment of CNS disease. How? We bring to market a powerful package of sophisticated technologies integrated into a single software solution that easily fuses big brain data with AI analytics.
As a Customer Support Engineer, you will be responsible to assess the nature of product or service issues and resolve support problems for customers and partners through support tickets, live chat, and occasional voice calls. Successful employees are willing to collaborate with other team members, able to meet deadlines, and excited to test new ideas, tools, and tactics. We are looking for motivators, go-getters, and ways to improve our processes, our products, and ourselves.
As one of our Product Team, you are our front line; when our customers think of how great QMENTA is, they think of you.
QMENTA is a multi-disciplinary science and engineering start-up. The company’s mission is to develop technologies to better understand the healthy and diseased brain. We are a fast-growing startup. In the last 6 years, we have expanded our business globally and served hospitals, research centers and pharmaceutical companies in the US, Europe and Asia-Pacific.
At QMENTA, we strive on solving hard problems with creative solutions, and have fun during the process. In everything we do, we’re guided by our ABCDE’s core values:
Only CVs in English will be taken into consideration.
We are an exciting and rapidly growing business where everyone works hard towards a common goal of exceeding customer expectations. We are looking for the right candidate to join us on our journey.
Apply from the button below to send us your CV or email us your CV at email@example.com